Copyright: Copyright © 1997 Quarterdeck Corp. All rights reserved.
Citation: Copyright © 1997 Quarterdeck Corp. All rights reserved.


About TuneUp

Windows may look pretty on the outside, but if you have ever looked under the hood, it is a confusing collection of files. Typically, more than 2000 files make up a basic Windows configuration, not counting all the applications and games you may have already installed. If one Windows files is out-of-date, you could be in serious trouble. But not to worry, you have TuneUp [image] the only Internet subscription service you need to keep your Windows computer up-to-date.

TuneUp takes the headache and frustration out of keeping your Windows computer current. TuneUp specifically targets your critical Windows files and checks them against the latest versions stored in theTuneUp.com database on the Internet.

NOTE	Before running TuneUp, you must first establish a connection to the Internet. If you are already connected to the Internet, click here [image] to open TuneUp now.

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Why you should use TuneUp

Windows consists of numerous files including various programs, application extensions, and device drivers. Application extensions and device drivers are critical components of the Windows operating system. New applications you install may not work correctly if you do not have the latest files. Keeping your Windows operating system current relies on you obtaining the software to keep things working. Unless you know what you are looking for, tracking down updates or patches can be frustrating and time-consuming.

TuneUp is an easy and automatic solution for keeping your Windows computer up-to-date. Additionally, TuneUp can notify you about plugins and programs that can enhance your Windows computer.

The database at TuneUp.com includes thousands of software updates, patches, device drivers, and plugins from several hundred major hardware manufacturers and software publishers. As an added bonus, TuneUp notifies you of valuable shareware that can enhance your productivity. The database continues to grow as hardware manufacturers and software publishers update their existing software and expand their product lines.

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When you should use TuneUp

You decide when you want to run TuneUp. You should stick to an update schedule that works best for you. We suggest that you run TuneUp weekly to check for new updates, patches, and shareware. You should also run TuneUp when you install, remove, or upgrade hardware or software.

Each time you install or remove hardware and software, you should have TuneUp reprofile your system to include new drivers and programs to your TuneUp profile.

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How TuneUp works

TuneUp scans the entire system to create a comprehensive TuneUp profile based on the files and software installed on your computer including, but not limited to:

device drivers (.DRV)

executable files (.EXE, .CPL, .COM)

application extensions (.DLL, .OCX)

Your profile is sent to the TuneUp.com Web site where it is quickly analyzed and matched with various updates, patches, and shareware. An update packet, which contains information about available updates, is then sent to your computer. You can then review, select, download and install updates, patches, and shareware at your discretion.

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About your TuneUp profile

Your TuneUp profile is a file that contains information specific to programs, applications, hardware, and the Windows operating system. TuneUp uses your profile to determine which updates your computer is eligible to receive. Your personal information is never stored in a TuneUp profile, nor is your personal information ever transmitted across the Internet to the TuneUp.com Web site.

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About TuneUp storage folders

TuneUp uses several folders under the TuneUp folder to store and manage downloaded updates, patches, and shareware. Here is the list of folders and their purpose:

Info
Stores information about the files on your computer since you last profiled your system.

Transit
Stores files as they are downloading from the Internet. Upon successfully downloading an update, TuneUp moves it to the Updates folder.

Updates
Stores files downloaded from the Internet. TuneUp moves files from this folder to the Temp folder when you install an update.

Temp
Stores the last update you have actually installed after downloading it over the Internet. If you would like to keep an update after you have installed it, you can move the update to another folder. If the installation program fails, the update file is copied back to the Updates folder for future re-installation.

TIP	If you installed TuneUp on your system using the default setup folder, these folders can be found at C:\Program Files\Quarterdeck\TuneUp.

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Notes for use with a Firewall

In some cases, you may be using TuneUp on a company network or through an Internet Service Provider (ISP) which routes network traffic through a firewall. Firewalls help network administrators keep unwanted traffic flowing to and from their servers. Unfortunately, this security precaution can restrict the type of Internet traffic you are able to receive. Depending on your situation, there are two possible outcomes:

TuneUp works

If you are able to access the Internet using HTTP and FTP and are able to use TuneUp without any problems, then you have nothing to worry about. Enjoy using TuneUp.

TuneUp does not work

If you are able to access the Internet using HTTP and FTP, but after repeated attempts, you are unable to use TuneUp, your Internet traffic may be routed through a firewall. To resolve the problem, your network administrator must allow network traffic on port 6670. Contact your network administrator for additional assistance.

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Explanation

TuneUp has already profiled your computer. You should reprofile your computer now if you have installed, removed, or upgraded your hardware or software. Otherwise, use the current profile by clicking View Updates.

NOTE	 Before running TuneUp, you must first establish a connection to the Internet.

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Select and download window

This is the selection and download window. You have downloaded an update list from TuneUp.com and you are now ready to select, download, and install updates. Use the scroll bars to scroll through the list of updates, patches, and shareware. The area below the list describes the selected update and includes the following information:

Size of the file you must download to receive the update

Installation type [image] automatic or manual

Download time [image] this number is only an estimate

Detailed information about the update

TIP	You can select multiple updates to download by holding down the CTRL key and clicking on multiple updates.

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Install window

This is the install window. You have downloaded one or more updates from TuneUp.com. Your next step is to install an update. Use the scroll bars to scroll through the list of files.

Click [image] here for STEP 4, how to install an update.

NOTE	We recommend that you make a complete backup of your system prior to installing any update.

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Explanation

The update you chose to install comes complete with its own installation program. TuneUp automatically prepares the update for installation on your computer and starts the Setup program. You can do the following:

Uncompress the update
Some updates arrive on your computer as a compressed file. Large files are typically compressed by the manufacturer in order to decrease the amount of time it takes for you to download the update. If the Uncompress button is available, you must uncompress the update before running the installation program.

View the ReadMe file
Often, updates, patches, and shareware come with instructions in a separate text file. If the View ReadMe button is available, click it to review important information prior to running the Setup program.

Run the Setup program
Click Run to start the update's Setup program.

As with any Setup program, you may be required to restart your computer to complete the installation. We recommend you save your work and close all programs except for TuneUp.

NOTE	We recommend you make a complete backup of your system prior to installing any udpate.

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Explanation

The update you chose to install may come with an installation program, but TuneUp cannot automatically prepare the update for installation. We recommend you manually install the update. Do the following:

1	Click OK.
You must click OK prior to completing this task.

2	Click here [image] to open Explorer.

3	Go to the TuneUp Temp folder.
If you chose to install TuneUp using the default location, you can probably find the Temp folder under C:\Program Files\TuneUp folder.

We suggest you look in the folder for text files. These files may offer you information on how to install the update.

TIP	On occasion, you may download an update that does not include a installation program, but does include a setup information file (.INF). Context-click (or right-click) the file, then click Install.

NOTE	We recommend you make a complete backup of your system prior to installing any update.

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You have attempted to open a program which is not presently installed, or cannot be found. If you know the program is installed, please open it manually. Otherwise, you may need to reinstall the program.


How to open TuneUp
To open TuneUp:

Click here [image] to open TuneUp.

NOTE	TuneUp is part of an Internet-based subscription service. When your subscription expires, you are asked if you have renewed your subscription. If you have, click Yes and enter the information. If not, go to the TuneUp.com Web site at http://www.tuneup.com and renew your subscription.

Click here [image] for instructions on how to select updates to download.


How to connect to the Internet
TuneUp is compatible with most online services that provide access to the Internet, like America Online and CompuServe. However, you must start these services prior to running TuneUp.

To use TuneUp:

1	Open the software provided by your Internet Service Provider (ISP).

2	Connect to the online service.

3	Click here [image] to open TuneUp.

4	Click Update.
If your system has previously been profiled, choose whether to profile your system or use the existing profile.

NOTE	TuneUp is part of an Internet-based subscription service. When your subscription expires, you are asked if you have renewed your subscription. If you have, click Yes and enter the information. If not, go to the TuneUp.com Web site at http://www.tuneup.com and renew your subscription.

Click here [image] for STEP 1, how to select updates to download.


How to profile your system
If you use Microsoft's Dialup Networking to access your Internet Service Provider (ISP), TuneUp automatically connects you to the Internet when you click Update. If you do not use Dialup Networking, click here [image] for further instructions.

To use TuneUp:

1	Click here [image] to open TuneUp.

2	Click Update.
If your system has previously been profiled, choose whether to profile your system or use the existing profile.

Click here [image] for STEP 1, how to select an update to download.


STEP 1: How to select an update to download
STEP 1: To select an update to download:

The list of updates is split into two parts: Software/Hardware Updates and Enhancement Software. Each of these sections is further broken out by manufacturer.

Click on an update.
Use the scroll bars to scroll through the list of files. You can select multiple updates to download by holding down the CTRL key and clicking the updates you want. Click + and - expand and collapse each item.

Click here [image] for STEP 2, how to download the selected update.


STEP 2: How to download the selected update
STEP 2: To download the selected update:

Click Download.

Click here [image] for STEP 3, how to select an update to install.


STEP 3: How to select an update to install
STEP 3: To select an update to install:

Click Install.

Click here [image] for STEP 4, how to install an update.

NOTE	We recommend that you make a complete backup of your system prior to installing any update.


STEP 4: How to install an update
STEP 4: To install an update:

1	Click on an update.
Use the scroll bars to scroll through the list of files.

2	Click Install.

3	Follow the instructions.
If you are asked to exit or close all running applications, do not close TuneUp. Closing TuneUp prevents it from knowing when you have successfully installed an update.

NOTE	We recommend that you make a complete backup of your system prior to installing any update.

You have successfully installed an update. You may be required to restart your computer to complete the installation process.